These general terms and conditions (hereinafter also referred to as “T&C”) apply to the sale and procedure for ticket sales and the application of liability for defects in connection with the SUPERNUTEXPO event organized by the trading company Slovak Universal Studio s.r.o., Svätovavrinecká 13920/10, Bratislava 831 01, Slovakia , ID: 56264631, VAT ID: SK2122261339, Tax Identification Number: 2122261339, registered in the Commercial Register of the Municipal Court Bratislava III, Department: Sro, Insert number: 181944/B (hereinafter referred to as “SUS” “organizer”) and a current part of every purchase contract concluded between SUS, or in act on behalf of SUS by another person (hereinafter also referred to as the “intermediary”), in the legal capacity of a merchant and a natural and/or legal person in the legal capacity of a buyer (hereinafter referred to as the “customer”), the subject of which will be the sale of tickets to the merchant’s event at the customer’s purchase price .
Additional contact details of the organizer are: e-mail: info@supernutexpo.com phone: +421 903 807 934.
Event
The event is a social event of an educational and exhibition nature: SUPERNUTEXPO.com, whose individual events (if, for example, conferences, performances, lectures, exhibitions, etc.) include services related to leisure activities, which the organizer undertakes to provide to the ticket holder in the agreed time or within the agreed period.
Ticket
An event ticket is a ticket purchased through the supernutexpo.com website. A ticket is a valuable item with specific mandatory details such as the place and time of the event, a barcode or QR code, which allows its holder to enter the event for which it was purchased.
Customer and Ticket Holder
A customer is a individual or legal entity, who is interested in purchasing tickets for the event and has submitted an online ticket order through the organizer’s website.
The owner of the ticket is a individual person who, in relation to the organizer, proves himself by the purchased ticket for the purposes of authorized participation in the event, provided that the purchase contract between the organizer and the customer has been previously concluded and the purchase price for the ticket has been paid properly and on time.
A customer, a individual person who, when concluding and fulfilling a purchase contract, does not act within the scope of his business activity, employment or profession, is considered a consumer.
If the customer is a individual person – consumer, the relevant provisions of Act No. 108/2024 on consumer protection and on the amendment and supplementation of certain laws, as amended (hereinafter referred to as ” Act on Consumer Protection”) and Act No. 40/1964 Coll. Civil Code, as amended (hereinafter referred to as “Civil Code”). If the customer is a legal entity, or individual person entrepreneur, in addition to the provisions of these General Terms and Conditions, the relevant provisions of Act No. 513/1991 Coll. Commercial Code, as amended (hereinafter referred to as “OBCHZ”).
Purchased tickets cannot be returned to the organizer or exchanged for other tickets, nor can any other compensation or discount be requested from the organizer for the purchased tickets, it is not possible to offer them commercially for resale or arbitrarily print their duplicates. This does not affect the customer’s ability to point out defects in the ticket in the manner described below (see the section “Instructions on the organizer’s responsibility for defects”). In case of loss, damage or theft of the ticket, the organizer is not obliged to issue a replacement ticket to the customer.
Upon entry to the event, each ticket is presented to the organizer for inspection and deactivated by the organizer; the ticket cannot subsequently be reused for entry to the event. The organizer will allow entry to the event only on the basis of the ticket that will be decoded first in line by the relevant decoding device, and thus a repeatedly presented ticket or a copy of the ticket will not entitle the person who presents it to enter the event.
A forged ticket, a duplicate ticket, a ticket without a QR code or barcode, or a ticket damaged in any other way is invalid and the holder will not be allowed to enter the event by the organizers after presenting such a ticket. Each ticket holder is therefore obliged to protect the ticket against damage, deterioration, loss or forgery.
(Note: A QR code is a two-dimensional code consisting of white and black square modules folded into a square matrix containing encoded information about the ticket, which is intended for quick decoding using a dedicated device. After first verifying the validity of the ticket using a QR decoding device, the code will be disabled and its further use for event entry purposes is not possible.
A barcode is a machine-readable unique marking on a ticket consisting of thick and thin lines separated by spaces. (After first validating a ticket with a barcode decoding device, the code is disabled and cannot be used again for entry to the event.)
Purchase, sale of tickets
Tickets for the event can be purchased online at supernutexpo.com.
The organizer is obliged to accept the ticket order only if the order contains all the data required by the organizer, in particular data about the customer, the object of the purchase, the purchase price, the method of payment of the purchase price and the data necessary for the delivery of the ticket.
By submitting an order online, the customer confirms the truthfulness, correctness and completeness of the data provided there, acceptance of the purchase price of the ordered tickets as well as all other conditions of purchase resulting from the order and/or related to the order, in particular agreement with these general terms and conditions of the organizer (including consent to the processing your personal data).
By sending the order, the order becomes binding for the customer and is considered a proposal to conclude a contract within the meaning of para. § 43a OZ with the possibility of withdrawing this proposal or canceling it only in the manner specified in this provision of the OZ. Its acceptance by the organizer will result in the acceptance of the draft contract and thus the conclusion of a sales contract (at a distance) between the organizer as a trader and the person identified in the order (natural person, legal entity) as a customer, and thus becomes binding for the organizer as well.
After acceptance of the order by the organizer, it is not possible for the customer to subsequently cancel this order, change the number and/or category of ordered tickets and/or the date of the event.
It is not possible for customers-consumers to withdraw from the purchase contract and request a refund of the purchase price, as in the sense of para. §19 par. 1 letter l) of Act no. 108/2024 Coll. on consumer protection, the subject of the purchase contract is the provision of services related to leisure activities, and according to the purchase contract, the trader undertakes to provide these services at the exact agreed time or within the precisely agreed deadline.
The purchase price of tickets is listed on the organizer’s website above, including value added tax.
The purchase price of the tickets is final and includes the corresponding amount of value added tax in accordance with legal regulations.
Buyers can pay the purchase price of tickets in one of the following ways:
– bank transfer to the organizer’s account,
– by online payment card
– Apple Pay
– Google Pay
Contact information for the company providing the payment gateway: Company:
Stripe Payments Europe, Limited (SPEL),
1 Grand Canal Street Lower,
Grand Canal Dock,
Dublin,
D02 H210,
Ireland,
E-mail: lerequests@stripe.com
The costs of using communication and remote payment means are borne by each of the contracting parties.
The organizer delivers the ordered ticket to the customer on the delivery date specified on its website, otherwise – no later than one day after the order is confirmed by the organizer, if the ticket is delivered according to the customer’s request via e-mail, to the customer’s e-mail address specified in the sent order.
If the customer requires, in addition to the ticket, another confirmation of the purchase of the ticket, he is obliged to ask the organizer to make such a confirmation immediately after sending the ticket order, but no later than seven (3) days after the ticket has been delivered to him.
Rights and obligations of the ticket holder
The ticket holder is entitled to use the ticket for single entry to the event for which it was purchased, i.e. j. is entitled to use the ticket only for the purpose for which it is intended. By presenting the ticket at the entrance to the event, the ticket holder indicates his acceptance of the instructions of the organizer at the venue of the event and the conditions bound by and/or related to these instructions.
The limitation or cancellation of services provided at the event and/or in connection with the event may occur as a result of adverse weather conditions, the state of health of the performers or the organizer, technical problems of the organizer and its suppliers, security risks threatening event visitors, etc.
The owner of the ticket is obliged to show and present to the organizer or persons authorized by organizer a valid identity card and a ticket to the event.
The ticket holder is obliged to inform himself about the event, its possible changes and cancellations at least on the organizer’s website or by following the events through public media and to follow all the organizational and safety instructions of the event organizer at the event and to comply with all legal regulations. In the event of a violation of the organizer’s organizational and security instructions by the ticket holder, as well as in the event of a violation of legal regulations by the ticket holder, the organizer reserves the right to expel the ticket holder without the right to any compensation from the venue of the event or restrict his movement at the venue of the event. This does not affect the organizer’s claim for damages against the ticket holder.
By entering the event, the ticket holder gives the organizer as well as any third parties acting on the basis of authorization obtained from the organizer, without the right to any consideration, their consent to make, publish and disseminate any form of recording ( likeness of the ticket holder, image, image, sound and audio-visual recording capturing his personal expression) made at the event or in connection with it, for artistic purposes, advertising purposes of the organizer or partners of the event and for press, radio and television coverage.
Rights and obligations of the organizer
The organizer reserves the right to change the scope of the event as well as to cancel the event without any claim of the customers/ticket holders/against the organizer for a discount or refund of the purchase price of the ticket or reimbursement of any expenses associated with their participation in the event (such as accommodation, travel, food, etc.) .), or entitlement to compensation for damage caused by this reason to ticket holders/customers, especially in case of adverse weather and/or the threat of a terrorist attack, regulations of relevant public authorities, or the existence of another risk of endangering health, lives or extensive material damage to the property of third parties.
The organizer will publish information about the cancellation of the event or change in the scope of the event immediately after the fact and/or circumstance that is the reason for the cancellation of the event occurs.
The organizer is not liable to customers/ticket holders for damages caused as a result of or in connection with the delay of the event, the cancellation (non-performance) of the event for the reasons mentioned above or other changes related to the event.
The organizer is not responsible to customers for incorrect printing of tickets by customers, for non-delivery of tickets by a postal company and/or courier service due to incorrect and/or incomplete data necessary for delivery being entered in the order, as a result of an error by the postal company and/or courier service or due to the fact that the addressee is unknown, or that it is not staying at the delivery address at the time of delivery.
Instruction on the organizer’s responsibility for defects, complaints and customer suggestions
When claiming responsibility for defects, customers are obliged to proceed in accordance with the relevant provisions of the Consumer Protection Act, OZ, or OBCHZ in the case of a customer who is not a consumer.
In case of complaints and suggestions, the organizer can be contacted by e-mail at the e-mail address: info@supernutexpo.com
The organizer is responsible for defects within the meaning of the relevant legal regulations, in particular OZ, OBCHZ. If the purchased ticket contains defects (e.g. contains incorrect information about the event, etc.), the customer/ticket holder is obliged to report the defects to the organizer without undue delay after receiving the ticket, by sending an e-mail message to the address info@supernutexpo.com The allegation of a defect (complaint) must contain a description of the facts and must be accompanied by all the evidence on which the customer relies. An undamaged ticket (or a unique QR code of an electronic ticket) must also be attached to the complaint. The organizer will deal with the complaint as far as possible without unnecessary delay after its delivery, no later than within the legal deadline, and will explain this to the customer in writing.
Protection of personal data & Privacy Policy
By submitting a ticket order online through the organizer’s website, the customer confirms that he has familiarized himself with the Organizer’s Privacy Policy published on the website supernutexpo.com/gdpr/ (hereinafter referred to as the “Policy”) and at the same time grants in the sense of the relevant provisions of the Regulation of the European Parliament and the Council no. 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data (“GDPR Regulation”) and Act No. 122/2013 Coll. on the protection of personal data and on the amendment and supplementation of certain laws, as amended (hereinafter referred to as the “Act on the Protection of Personal Data”)
SuperNut Expo is committed to protecting the privacy of its attendees and participants.
To the extent our processing of your personal data is caught by the requirements of the GDPR, you have the following rights in relation to the personal data we hold about you:
- Ask for a copy of any information we hold about you.
- Ask us to correct any inaccurate or incomplete information we have about you.
- Ask us to delete your information from our records.
- Ask us to suspend or object to the processing of your information.
- Withdraw any consents you have given.
- Ask us to send a copy of your information to a third party in a data portable format.
- Lodge a complaint with us or the Information Commissioner’s Office or with any other relevant supervisory authority about how we handle your personal data.
We may also request to verify your identity in relation to such exercise. If you request access to or deletion of your personal information, we may require you to provide any of the following information: your email address, the name of the SuperNut Expo representative with whom you typically interact, and the date of your last interaction with a SuperNut Expo.
If you are making a request as the authorised agent of a third party, we will ask you also submit reliable proof that you have been authorised in writing by the third party to act on such third party’s behalf.
Please note that under certain circumstances we may not be able to comply with a data request. For example, we may not be able to fulfil a deletion request if we are required by law to retain your data.
Please also note that if you are located in other jurisdictions, additional/alternative rights may apply. Please see relevant international sections below for further information.
Contact us
Please get in touch with us using any of the following methods:
- Our online application form
- Email address: info@supernutexpo.com
- Post using the relevant registered office address set out in the “Relevant Entity” section.
You have the right to make a complaint at any time to the Information Commissioner’s Office. To the extent you are located in another jurisdiction, you also have the right to lodge a complaint with the relevant data protection authority in that jurisdiction.
Status and Updates
This privacy notice supplements any more specific privacy notices we may provide to you when collecting specific information from you and is not intended to override them.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data.
We will update this privacy notice from time to time to reflect any changes or proposed changes to our use of your personal data, or to comply with changes in applicable law or regulatory requirements. We may notify you by email of any significant changes to this privacy notice, but we encourage you to review this privacy notice periodically to keep up to date on how we use your personal data. If we update this privacy notice, we will update the date below.
What data do we collect?
Personal data, or personal information, means any information about an individual from which that person can be directly or indirectly identified. It does not include data where the identity has been removed (anonymised data).
In particular we may in the course of and in relation to the provision of Products or Services, collect, hold, process or use the following non-exhaustive list of personal information about you:
- Identity Data including first name, last name, username or similar identifier, image and likeness (as captured in photographs or recordings from events you have attended), title and gender, job title and organisation you represent.
- Contact Data including billing address, delivery address, email address and telephone numbers.
- Financial and Transaction Data including about payments to and from you and other details of services you have purchased from us. Please note we do not collect or store individual bank account and payment card data as this is collected and processed by our third party payment services providers.
- Behavioural Data including data relating to your behaviours, interests and preferences, including data collected as a result of your browsing activity and/or interaction with our Platforms, Products, Services and/or our emails which is obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started.
- Technical and Usage Data including (i) internet protocol (IP) address; (ii) browser type and version; browser plugins; (iii) device name (e.g. “Apple iPhone” or “Samsung Galaxy” or any other name that you have given your device); (iv) operating system and version; (v) system language; (vi) general device data, such as voice and regional settings (including location); (vii) date and time of use; and (viii) application ID to identify your installation of the App.
- Profile Data including information about your interests and preferences from your use of our services (including events you have attended), information you have provided to us via the Apps or within your account (e.g. any personal description and/or photographs you may provide or take), enquiries about our services or other feedback and survey responses or other information you may provide as well as interferences we may make about your interests and preferences based on other Behavioral Data or Marketing Communications Data provided.
- Incident Data including information about an incident you were involved in at an event including any personal data you provide in your (i) factual description of the incident/actions taken where you are the injured party or (ii) observations where you are a witness; severity of your injury (first aid only, onsite paramedic/paramedic technician, advised to visit hospital, hospitalised, fatality); if first aid is provided, the type of medical assistance provided, the medical report number and details of treatment; and any other personal data collected during the process of completing the incident report.
- Travel Data including information necessary to enable you to travel to events such as nationality, passport number, visa permits, travel itineraries and tickets.
- Special Requests Data including information about any dietary and/or access requirements you may have.
- Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
- Recruitment Data including date of birth; gender; country of residence; nationality; details of your eligibility to work (including documents and information that we may collect to verify this); your work preferences (including areas and dates where you are available for work); skills, qualifications, training and work history; any personal data which appears in your curriculum vitae or application; and any personal data that you volunteer during an interview or your interactions with us.
In some cases, the data may not be personal data by itself but where it is associated with other data from which you can be identified, we treat it as personal data.
We (and our suppliers) may also utilise the above information to create aggregated and anonymised insights such as statistical or demographic insights. Whilst these aggregated and anonymised insights may be derived from your personal data, they are not considered personal data under data protection law as this data does not directly or indirectly reveal your identity.
Please note we only collect Special Requests Data to ensure that you have the best experience at our events. This information may allow inferences regarding your religion or health but is not shared with any third parties in a specifically identifiable way, unless it is absolutely necessary.
How is personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your information by filling in forms, inputting information into our Platforms, updating your account preferences, providing us with your business card or by corresponding with us by post, phone, email or interacting with us on social media, at our events, or otherwise.
- Automated technologies or interactions. As you interact with our Platforms, we may automatically collect Behavioural Data or Technical and Usage Data. We collect typically collect this personal data by using cookies and other similar technologies. Please see our cookies policy for further details.
- Third parties or publicly available sources. We may receive personal data about you from publicly available sources such as Companies House, or from third parties such as analytics providers, providers of technical, visitor registration, payment and delivery services, data brokers, aggregators or third-party sales agents, event partners and/or recruitment agents.
How we use your personal data
We will only use your personal data when the law allows us to. We only use your personal data for the purposes set out in this section or for a compatible purpose, if we reasonably consider that we need to use it for that purpose and that reason is compatible with the original purpose.If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the details above.
If we wish to make any changes to the purposes set out in this section, or if we wish to use your personal data for any purpose that is not listed in this section, we will notify you using the contact details we hold for you.
The main purposes for which we use your data are:
- To provide you with our Platforms, Products and Services;
- To deal with customer services and enquiries, carry out surveys and obtain feedback;
- To carry out insight and analysis;
- To carry out our promotional and marketing practices; and
- For business administration (including recruitment) and legal compliance purposes
Please see “Details of our Data Processing” section below for more details on the purposes for which we use your data and the legal bases on which we rely.
Sharing your personal data
We may share your personal data with selected third parties, including:
- Other companies in the SuperNut Expo, for example for sales or marketing purposes, or for IT and system administration services and internal reporting activities.
- Companies outside of the SuperNut Expo who act as sales agents on behalf of SuperNut Expo in certain countries.
- Service providers who provide IT systems, payment systems , customer management systems, visitor registration systems, event management systems and administration services and who will process your data in accordance with the terms of our data processing agreements with them.
- Venue providers, affiliated hotels of events or providers of event services who need to process your personal data in order to fulfil their contracts with you or with Hyve to provide services at our events or to offer you facility services at an event.
- Event sponsors so that they can better plan their sponsorship to enhance attendee experience and, where applicable, to provide you with marketing communications or to choose invitees to private briefings, meetings or dinners. These sponsors shall agree to confidentiality restrictions and to use any personal information we share with them solely for this purpose.
- Exhibitors when you have interactions during an event (actions such as using a messaging or meeting service, or scanning a QR code, sharing online or physical business cards or having your badge scanned) in order for exhibitors to provide you with marketing communications.
- We may also share your data with data brokers in order to enhance the data we hold and to provide our exhibitors with aggregated reports which provide a profile of the attendees at an event (e.g. type of organisation, seniority within an organisation, etc.). These aggregated reports which are shared with our exhibitors will not contain your personal data.
- Other attendees of our events for specific purposes related to their presence at those events.
- Editorial media and equity analysts that are attending our events, where you have given appropriate permission for your details to be shared.
- Other attendees of our events for specific purposes related to their presence at those events.
- To allow participants to interact with each other via the App, web browser or email.
- Other delegates on the Website and official App for an event (if applicable) to allow delegates to contact each other and facilitate networking. No email addresses and telephone numbers will be made public through the delegate listing or otherwise. You may opt out of delegate communications through this medium at any time.
- Regulatory bodies in accordance with our health and safety obligations when running an event.
We may share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
- comply with legal obligation, process or request;
- enforce our terms and conditions and other agreements, including investigation of any potential violation thereof;
- detect, prevent or otherwise address security, fraud or technical issues; or
- protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
We may also disclose your information to third parties:
- if we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets; or
- if we or substantially all our assets are acquired by a third party, in which case information held by us about our users will be one of the transferred assets.
Data Security
We have put in place appropriate security measures to prevent your personal data from being lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need. They will only process your personal data on our written instructions, and they are also subject to a duty of confidentiality and contractual obligations to implement appropriate security measures in relation to the protection of your personal data.
We have put in place procedures to deal with any suspected personal data breaches and will notify you and any applicable regulator of a breach where we are required to do so.#
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Where you have applied for a job with SuperNut Expo and were unsuccessful, your CV will be retained for 6 months after we have informed you that you were unsuccessful.
Personal data of children
We do not specifically target our Platforms, Products or Services at children. However, due to the nature of our organisation and the services we provide, we may from time to time collect and process personal data relating to individuals under the age of 18.
If you are under the age of 18, you must ask a parent or guardian for permission before using our Platforms, Products or Services. If you are a parent or guardian, please supervise your child’s use of our Platforms, Products or Services.
Third-party links
This privacy notice only applies to the use of your personal data obtained by us, whether from you directly or from a third party. It does not apply to personal data collected by third parties during your communications with those third parties or your use of their products or services. Our Platforms may include links to third-party websites, plug-ins and applications.
When you click on the links we provide to such third-party platforms, you will be transferred from our Platforms to the relevant third-party platform and the privacy notice (and other terms and conditions) of that platform will apply to you.
Clicking on those links or enabling those connections to third parties may allow these third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or their terms and conditions of use.
If you don’t provide your personal data
Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you do not provide that personal data, we may not be able to perform the contract we have or are trying to enter into with you to provide you with the requested Platforms, Products and Services, and to process any job applications. If you do not supply such data to us, we may be unable to process your requests for our Platforms, Products and Services, provide the requested Platforms, Products and Services, process your job applications, or adequately assess your suitability for candidacy.
International Provisions
EU/UK
To the extent our processing of your data in caught by the requirements of EU/UK data protection laws, the following provisions may apply:
Data transfers outside the EU/UK
Sometimes we may transfer your details to third parties outside of the United Kingdom and/or European Economic Area (EEA) to support the delivery of our events either within the United Kingdom and EEA or our events in other territories, including but not limited to the USA, Australia, Brazil, China, Hong Kong, UAE, South Africa, Thailand, Singapore, and India. If this happens, we remain responsible to you for the transfer, processing and storage of your information.
Non-EEA countries do not have the same data protection laws as the UK and the EEA. In particular, non-EEA countries may not provide the same degree of protection for your personal data, may not give you the same rights in relation to your personal data and may not have a data protection supervisory authority to help you if you have any concerns about the processing of your personal data.
However, when transferring your personal data outside the UK or the EEA, we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will take reasonable steps to ensure the security of your personal data in accordance with applicable data protection laws.
When transferring your personal data outside the UK or the EEA, we will ensure that, where required by applicable law, at least one of the following safeguards is implemented: (1) we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or the European Commission; or (2) where we use certain service providers, we may use specific contracts approved by the UK Government or the European Commission referred to as the “Standard Contractual Clauses” or “SSCs” which give personal data the same protection it has in the UK and EU. For certain ad hoc transfers we may rely on other exemptions such as the transfer is necessity for the performance of a contract with you.
To find out more about the SCCs we use, please see: Standard contractual clauses for international transfers | European Commission (europa.eu) or please contact us if you would like further information on the specific mechanisms used by us when transferring your personal data outside the UK or the EEA.
Intellectual Property
- All intellectual property rights in or arising out of the Event, including but not limited to the Event content, any Event logos and trademarks, and all films, videos, photographs, recordings, promotions, advertisements and/or other materials distributed at or in connection with the Event are owned solely and exclusively by SuperNUT Expo (or, as applicable, the Event sponsors or speakers at the Event). You may not use or reproduce or allow anyone to use or reproduce any trademarks or logos (including without limitation the mark “[ SuperNUT Expo]”) or other trade names appearing at the Event, in any Event content or in any materials distributed at or in connection with the Event for any reason without the prior written permission of [SuperNUT Expo].
- For the avoidance of doubt, nothing in this Agreement shall be deemed to vest in you any legal or beneficial right in or to any trademarks, logos, or other intellectual property rights owned or used under license by [SuperNUT Expo]; nor does this Agreement grant to you any right or license to any other intellectual property rights of [SuperNUT Expo], all of which shall at all times remain the exclusive property of [SuperNUT Expo].
Disclaimer of Warranties, Limitation of Liability
- [SuperNUT Expo] gives no warranties of any kind in respect of any aspect of the Event or any materials, items or other products related thereto or offered at the Event (whether from us or any third party) and, to the fullest extent possible under the laws governing this Agreement, disclaims any and all warranties (express or implied), including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, compatibility, non-infringement, security, and merchantability. The Event is provided on an “as-is” basis. [SuperNUT Expo] does not make any representations of any kind regarding the Event, its content, materials, or the results of the Event, in terms of their correctness, accuracy, reliability, or otherwise. [SuperNUT Expo] does not accept any responsibility or liability for reliance by you or any person on any aspect of the Event or any information provided at the Event. Any materials, items or other products offered at the Event are for your own personal use only, not resale, and should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients or other information to avoid potential allergic or other harmful reactions.
- Except as required by law, [SuperNUT Expo] shall not be liable for any direct, indirect, special, incidental, consequential, exemplary, or punitive costs, damages or losses (whether in contract, tort, or otherwise and even if the respective person has been advised of the possibility of such damages) arising directly or indirectly from the Event or other aspect related thereto or in connection with this Agreement.
- The maximum aggregate liability of [SuperNUT Expo] for any claim in any way connected with, or arising from, the Event or this Agreement, whether in contract, tort, or otherwise (including any negligent act or omission), shall be limited to the amount paid by you to [SuperNUT Expo] under this Agreement to attend the Event. If you are dissatisfied with any portion of the Event, or with any other provision of this Agreement, your sole and exclusive remedy is your discontinuation with or nonattendance of the Event.
- If any portion of this limitation of liability is found to be invalid, liability is limited to the fullest extent permitted by law. Notwithstanding anything to the contrary in this Agreement, we do not disclaim any liability which cannot be disclaimed pursuant to applicable law.
Miscellaneous
- [SuperNUT Expo] failure to exercise any right shall not be deemed a waiver of any further rights. [SuperNUT Expo] shall not be liable for any failure to perform its obligations where such failure results from any cause beyond [SuperNUT Expo] reasonable control. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary for this Agreement to otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub-licensable by you except with [SuperNUT Expo] prior written consent. This Agreement shall be governed by the internal laws of the Slovakia and the parties shall submit to the exclusive jurisdiction of the federal and State courts located in the State of SLOVAKIA or by European Union law with respect to any legal action or proceedings arising out of or relating to this Agreement or the matters contemplated hereby, and consent to the service of process by the mailing to such party of copies thereof by certified mail to the other party. Each of the parties irrevocably waives, to the fullest extent permitted by law, any objection to which it may now or thereafter have to the laying of venue of any such proceeding brought in such a court and any claim that such proceeding in such a court has been brought in an inconvenient forum.
- A party that substantially prevails in an action brought under this Agreement is entitled to recover from the other party its reasonable and documented attorneys’ fees and costs. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.
- No agency, partnership, joint venture, or employment is created as a result of this Agreement and you acknowledge that you do not have any authority of any kind to bind [SuperNUT Expo] in any respect whatsoever.
- Any and all rights not specifically granted under this Agreement by [SuperNUT Expo] are hereby reserved by [SuperNUT Expo].
- You acknowledge that this Agreement, as it may be amended from time to time in accordance with its terms, constitutes the entire and final understanding with respect to the subject matter herein. You acknowledge that this Agreement, and the terms and conditions stated herein, supersedes any prior versions of this Agreement or any similar agreements you entered into with [SuperNUT Expo].
- This Agreement may be amended by [SuperNUT Expo] at any time by adding, revising, or deleting any terms or conditions. You acknowledge that [SuperNUT Expo] will provide notice to you of any changes or amendments to this Agreement by posting such modified version of this Agreement on its website (or by other means, including via email, if required by applicable law or if [SuperNUT Expo] decides to in its sole discretion). You agree to check the website for new versions of this Agreement. Any amendment or modification to this Agreement will be effective on the date listed above. You agree that by engaging with [SuperNUT Expo] or attending the Event, you agree to and accept all terms of this Agreement as so amended.
Approval to the processing of personal data (when making photographs, audio and audiovisual recordings capturing expressions of personality) to the organizer or to a third party authorized by him, as detailed in the Customer Policy, a legal entity who purchased a ticket for the owner of the ticket is obliged to process data in the sense of this provision to inform ticket holders (in particular, that photos, sound and audiovisual recordings capturing expressions of personality, about which the ticket holder will also be informed by the organizer, e.g. before entry). After fulfilling the purpose of processing the personal data of the customer/ticket holder, the organizer will ensure the immediate disposal of the personal data of the customer/ticket holder. The customer can withdraw consent to the processing of personal data at any time in writing at the address of the organizer’s headquarters.
Information on the possibility and conditions of dispute resolution through the system of alternative dispute resolution
In the event that the customer-consumer was not satisfied with the handling of the complaint by the organizer, or when the customer-consumer turned to the organizer with a request for redress and was not satisfied with the way in which the organizer handled his complaint or if he believes that the organizer violated his rights, he has customer – consumer the right to contact the organizer with a request for a remedy (via e-mail info@supernutexpo.com). If the organizer responds negatively to such a request or does not respond to it within 30 days from the date of its sending, the customer-consumer has the right to submit a proposal to initiate alternative dispute resolution to the alternative dispute resolution entity. The subject of alternative dispute resolution is the Slovak Trade Inspection, with registered office: Bajkalská 21/A, P.O. BOX no. 5, 820 07 Bratislava tel. no. 02/58 27 21 23, www.soi.sk, or another relevant authorized legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available at www.mhsr.sk). The customer – the consumer is entitled to choose the entity of alternative resolution of consumer disputes to which he will turn. The consumer can use the online dispute resolution platform, which is available on the website http://ec.europa.eu/consumers/odr/, to submit a proposal for an alternative resolution of their dispute.
Final Provisions
The organizer is authorized to change and supplement these general terms and conditions. The organizer is obliged to publish the changed general terms and conditions on its website www.supernutexpo.com, at the latest on the effective date of their change.
Legal relations related to the sale of tickets for the event are supported by the relevant legal regulations, in particular the Act on Consumer Protection, Act No. 22/2004 Coll. on electronic commerce as amended, OZ and in the case of a buyer who is not a consumer of OBCHZ and OZ.
These General Terms and Conditions become valid and effective on February 1, 2025.
